Last Updated: November 2025

Because all of our products are digital downloads, we cannot offer refunds once a purchase is completed.

This is because:

• Digital files cannot be returned.

• Once downloaded, you permanently own the content.

However, we do offer support if:

• The file is corrupted

• The file does not download properly

• You need help importing or using the template

If you experience an issue, contact us and we will work to fix it.

Support Email: contact @ templatesthemes.net